Services & Support
Services and Support has a dedicated team of highly skilled and experienced service professionals ready to work with you to improve efficiency in your laboratory. We are committed to ensure that our customers feel confident in using our products by providing state-of-the-art service and support.
The Services and Support offerings include:
- Deployment Services
- Instrument Services
- Application and Technical Support
- Service Contracts
Deployment Services ensures that Dako systems are installed correctly and perfectly integrated into the facility’s network, Instrument Services sees to it that instruments run smoothly and in the event of any problems, resolves it promptly. Application and Technical Support provides on-site training, optimizes software performance and ensures fast troubleshooting.
As a manufacturer and supplier of instruments, software and reagents, Dako provides its field personnel with the latest tools and all necessary training in order to get the most out of our products. With Services and Support, you as a customer can feel confident that your laboratory always performs at its best.
Service Contracts facilitates the budget process by providing pre-packaged service solutions at different price levels.