Services & Support
Service and Support has a dedicated team of highly skilled and experienced service professionals ready to work with you to improve your laboratory workflow. We are committed to ensure that our customers feel confident in using our products by providing state-of-the-art service and support.
The Service and Support offerings include:
- Deployment Services - ensure that Dako systems are installed correctly and perfectly integrated into the facility’s network
- Instrument Services - see to that instruments run smoothly and in the event of any problems, resolves it promptly
- Application and Technical Support - provide on-site training, optimize software performance and ensure fast troubleshooting
- Instrument Service Agreements - facilitate the budget process by providing pre-packaged service solutions in different price levels
As a manufacturer and supplier of instruments, software and reagents, Dako provides its Field Personnel with the latest tools and all necessary training in order to get the most out of our products. Using Dako’s Service and Support, you as a customer can feel confident that your laboratory always performs at its best.